Custom DTF Transfers

You must provide a print-ready image that is scaled to the size it will be printed. We will print the image exactly as provided. Please crop any blank space around your images as our system measures the art to the borders, not the image itself. 

We do not provide artwork services. We will not alter colors, add text, remove watermarks or modify your images in any manner. What you provide is what you get. 

Our DTF machines print white ink, if your image has a white background, it will be printed, so be sure your image only has a transparent background.

Please do not mirror your images. Our processing software will take care of it automatically.

For the best quality DTF prints we ask that:

• The file must be at least 300 dpi resolution.
• We prefer transparent PNG made in CMYK mode.
• Minimum line thickness of 0.018", 5 pixels at 300 ppi.
• Provide files with transparent backgrounds only.
• Ensure your artwork is free of transparent pixels.
• Art files must be sized to the desired print size. 

The process of printing your transfer does NOT change the quality of the image. We will not be held liable for low-resolution images. If the artwork file you provide is not at least 300 dpi or higher, we will not re-print or refund your order for print quality issues, no exceptions.

------------------------------------------ Special Artwork Notes ------------------------------------------

Color Information: The DTF printing process utilizes CMYK colors. To have the best color match your art should be created in a CMYK color pallet. Designs created with RGB color codes will automatically be converted to the closest CMYK color available. Please Note: RGB colors may not always convert accurately to CMYK format so your images colors may look different once printed. We will not provide re-prints or refunds for art created in RGB if the colors do not look correct, no exceptions.

Transparent Pixels: A transparent pixel is a semi-colored or transparent area of your artwork. These are frequently caused by background removal sites. Transparent pixels are not visible in the image. The printer does see them and will print them as white. We are not responsible for re-printing due to transparent pixels.

When placing an order: Please be sure to include your full name, phone number and specify the image size and quantity. When possible attach your images to a single email, do not embed the image in the email body. 

Artwork files may be sent to us at sales@SynergyCrafts.com

DTF Printing Terms & Conditions:

Turnaround Time: Print processing does not begin until we have received print-ready artwork and payment has been completed. Processing times are not guaranteed. We do not offer rush or same day services. Orders are processed in the order we recive them.

Order Cancellations: If you have paid for an order but the order has not been printed we will refund your order in the form of a Store Credit only. If your order has been printed there will be no refunds, no exceptions.

Trademarked Images: Professional Sports Teams, Disney, Fashion Brands, Major Company Logos, Screenshots, and watermarked images will NOT be accepted. Orders submitted with these items WILL NOT be printed.